Versa has broken water seal and hanging display.

[Tim57201]

Waterproof Seal broke just after one year and now display is just hanging, Why don't you support your product with fixable option other than just replacement. Seem like many others are having same issues.

Moderator edit: updated subject for clarity

[Rich_Laue]

Have you contacted Fitbit? Some have already mentioned that they used some type of glue to attach the screen. 

It would be helpful to have a title representing the problem. 

[JuanJoFitbit]

@Tim57201, it's great to see you in our Fitbit Community. I'm sorry to hear that our Fitbit Versa got broken. I totally understand how you feel about this.

I was able to get in touch with our Support team and was told that they assisted you via chat. I appreciate your feedback and comments since this helps us to keep improving.

Thank you for your help @Rich_Laue.

I'll be around if any question arises.

[Tim57201]

I did talk with your support team....with no assistance except to buy a new low quality FitBit watch. Will never own another as you do not stand behind them when you know you have known issues. Fix your issues and you be a longer lasting company.

Sent from my iPad

Moderator edit: personal info removed

[JuanJoFitbit]

@Tim57201, I'm sorry for the late response. I'm also sorry to hear that your Fitbit Versa is no longer under the warranty period. The warranty period is good for 365 days, starting from the date of first setup.

I totally understand how you feel about this and your feedback is greatly appreciated.

Let me know if you have more questions.

[Tim57201]

Thanks for the reply but I can see all of you attend the same training by your response. All it matters to you is if it makes it through warranty and then it is no longer an issue...just replace. This seal will fail for everyone and you are not concerned about finding a solution. This watch should never be around water from day one as your seal is just double tape which make this an expensive cheap watch.