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Versa has developed a white circle on the screen

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‎05-27-2020 14:54 - last edited on ‎06-21-2020 17:41 by Fitbit Moderator

‎05-27-2020 14:54 - last edited on ‎06-21-2020 17:41 by Fitbit Moderator

I brought my Versa the day before lock down in NZ so less than 3 months old and over the last couple

of day the center of the screen has a white circle and the heart rate is no longer correct and the heart does t show red. What to do. Thanks

 

Moderator Edit: Clarified subject

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‎06-21-2020 17:43 - edited ‎09-30-2023 05:32

‎06-21-2020 17:43 - edited ‎09-30-2023 05:32

Hi there @Wanakagal, welcome to the Community Forums. Thanks for the details provided about what happened to your Versa's screen.

I've seen that you contacted our Support Team after posting here and saw they helped you to get back on track. 😉

Please do not hesitate to let us know if there's anything else we may do for you.

Maria | Community Moderator, Fitbit


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