Versa has developed an orange frame

[Tittelin]

Hi!
Suddenly a orange frame appeared on the display of my Versa. Couldn’t find an answer on the issue in earlier topics. I have restarted  the Versa and also rebooted it to initial settings but no improvement. I am so so disappointed. 

 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @Tittelin, it's nice to see you around the Community Forums. I'm sorry to hear that your Versa's screen has developed an orange frame, I understand where your concern is coming from. I appreciate you have already tried to troubleshoot this situation before reaching us.

The limits of what we can do for you here on the public community forums for the issue you're experiencing have been reached, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.