help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa has stopped vibrating on goal completion

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-05-2020 20:51 - last edited on ‎06-17-2020 06:12 by Fitbit Moderator

‎06-05-2020 20:51 - last edited on ‎06-17-2020 06:12 by Fitbit Moderator

Any suggestions on how do i get the feature active again?

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-17-2020 06:11

‎06-17-2020 06:11

Hi @Anwesha, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it doesn't vibrate on goal completion.

 

Please try a factory reset. To do so on your device, open the Settings app > About > Factory Reset or Clear User Data. Sync your watch before this in order to avoid losing current data. Finally, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes