Versa has stopped vibrating to notify me when I've reached my step goal

[KathieJN]

My versa no longer notifies  me of 10,000 steps. It recognizes 0 steps with the fireworks 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @KathieJN. Welcome to the Community Forums. 

It seems like DND or the sleep mode might be turned on. When you turn on the do not disturb setting:

• Notifications, goal celebrations, and reminders to move don't cause the watch to vibrate or the screen to turn on.
• You see a do not disturb icon at the top of the screen when you swipe down to see your notifications.

When you turn on the sleep mode setting:

• Notifications don't cause the watch to vibrate or the screen to turn on.
• The screen's brightness is set to dim.
• The Always-On Display clock face is turned off (on watches that support it).
• Turning your wrist won't cause the watch's screen to turn on.
• You see a sleep mode icon at the top of the screen when you swipe down to see your notifications.

To schedule sleep mode to automatically turn on during certain hours, open the Settings app and tap Sleep Mode > Schedule. Sleep Mode automatically turns off at the time you schedule, even if you manually turned it on. You can't turn on do not disturb and sleep mode at the same time.

If your Versa refuses to vibrate after taking the above into consideration , see Why didn't my Fitbit device alert me?