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Versa hasn’t recorded my sleep

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‎01-31-2019 07:20 - last edited on ‎10-16-2021 18:44 by Moderator Alum

‎01-31-2019 07:20 - last edited on ‎10-16-2021 18:44 by Moderator Alum

My Versa hasn’t recorded my sleep for the past couple of nights or my heart rate for that matter. A friend is also having the same issue. Is there a bug in the system?  And how do we fix it?

 

 


Moderator edit: subject updated for clarity

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‎01-31-2019 12:49

‎01-31-2019 12:49

Hi @Dweezil43, welcome to the community.

 

Have you confirmed that your Versa has HR tracking turned on? You can do that by following the steps here.

 

You may also want to give your Versa a restart, the steps can be found here.

 

Hopefully this will solve your problem with sleep tracking.

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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