07-21-2019 07:04
07-21-2019 07:04
Hi all, is anyone else experiencing problems with the heart rate on Versa? For some reason from 8pm last night it’s recording me as 165bmp minimum and tracking cardio all through my sleep and even today sitting on the couch! I’ve tried turning it on and off and charging it, and also made my fiancé wear it to make sure it wasn’t just me! Please help it’s only 4 months old. Thanks!
07-21-2019 07:18
07-21-2019 07:18
Mine wont track at all so no sleep stats either tried resetting it nothing. Tried to contact fitbit n cant get through its only a month old
07-21-2019 07:33
07-21-2019 07:33
Yeah it’s a nightmare! Reading reviews it seems that Fitbit know there’s an issue but aren’t fixing or replacing them!
07-21-2019 11:54 - edited 07-21-2019 11:55
07-21-2019 11:54 - edited 07-21-2019 11:55
For about a week now I’ve been in “active minutes” even just sitting still. Until today. Now I can’t get a hr at all. Called last week and they said it’s an app issues they’re working on, not the device. Seems like they’re giving that line as a standard before replacing since it’s a known problem. But as of now my versa is pretty much an expensive pedometer.
07-21-2019 11:56
07-21-2019 11:56
I’ve done all the steps on other posts, unlinked, reset up, reset versa, reset hr settings, etc, all with no luck.
07-21-2019 12:12
07-21-2019 12:12