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Versa heart rate and battery issues

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‎10-02-2018 19:09 - last edited on ‎10-03-2018 08:32 by Moderator Alum

‎10-02-2018 19:09 - last edited on ‎10-03-2018 08:32 by Moderator Alum

Hi, my Versa quit measuring heart rate. It no longer shows sleep cycles or measures heart beats. Had it for 6 months. Also only holds charge for about 2 days.

 

 

Moderator edit: subject for clarity

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‎10-03-2018 08:33

‎10-03-2018 08:33

It's great to have you here @Pjrph.

 

I am sorry to hear about the issues you are experiencing with your Versa and recommend taking a look at the following links and follow the instructions there:

 

Let me know how it goes. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-21-2020 18:19

In response to AlejandraFitbit

‎03-21-2020 18:19

I am having same issues. Started suddenly last week. Heart rate remains blank and battery won't hold charge for one day.  What to do?  Thank you.

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