Versa heart rate inaccurate

[ne1der]

So basically we buy an expensive watch, it falls apart in less than a year, the tech at that time was more than willing to replace the watch since it was a Fitbit problem and said a new warranty would follow the new watch, then less than a year later on this watch, #2 is failing, Fitbit again admits it's their problem, but I just need to be patient with an expensive useless watch and oh by the way, it's now not covered by the warranty any more.

This is a glowing recommendation for anyone interested in buying a Fitbit.

[JuanJoFitbit]

@ne1der, I'm sorry for the late response. However, it's great to see you in our Fitbit Community.

I'm also sorry to hear about the heart rate issue that your Fitbit Versa is experiencing. I totally understand how you feel about this. Our team is actively working on this issue and expect to have it resolved soon.

We appreciate your patience and feedback since this helps us to keep improving.

I'll be around if any question arises.