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Versa heart rate information inaccurate

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‎08-11-2018 17:14 - last edited on ‎08-12-2018 06:33 by Moderator Alum

‎08-11-2018 17:14 - last edited on ‎08-12-2018 06:33 by Moderator Alum

Hi, has anyone had the same problem as me? Been working fine for couple of months. Heart rate is now off the scale and is knocking all the stats up like active minutes, calories , etc., have tried all the resets wondering is it a firmware problem?

 

 

Moderator edit: subject for clarity

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‎08-12-2018 06:34

‎08-12-2018 06:34

It's great to see new faces @Mich6, welcome.

 

If you are having issues with your heart rate information, I recommend taking a look at this post, where you will be able to see some things that might be affecting this reading and some tips to improve it.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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