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Versa heart rate monitor quit working

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‎03-11-2020 12:09 - last edited on ‎03-12-2020 04:55 by Fitbit Moderator

‎03-11-2020 12:09 - last edited on ‎03-12-2020 04:55 by Fitbit Moderator

Did anyone else have the heart rate monitor on their Versa stop working?

 

 

Moderator edit: updated subject for clarity

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‎03-12-2020 04:54

‎03-12-2020 04:54

@SunsetRunner, it's great to see you in our Fitbit Community. I'm happy to assist you with your Fitbit Versa since it stopped tracking your heart rate.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After trying these steps, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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