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Versa heart rate not showing

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‎05-06-2020 21:28 - last edited on ‎05-07-2020 19:44 by

‎05-06-2020 21:28 - last edited on ‎05-07-2020 19:44 by

HR won’t show, even after resetting it with the 2 buttons. Need help! Lol

 

 

Moderator edit: subject for clarity

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‎05-07-2020 19:43

‎05-07-2020 19:43

Welcome to the Fitbit Community, @Jacobsilvamma.

 

I appreciate your participation in the Forums and sharing that your heart rate is not showing. Thanks for trying to resolve this, I understand how you are feeling and I am here to help.

 

Thank you for doing a restart. I recommend following the complete troubleshooting steps in this help article: What factors can affect my heart-rate reading on my Fitbit device?

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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