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Versa heart rate readings are inaccurate

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‎06-28-2020 22:10 - last edited on ‎07-14-2020 07:22 by Fitbit Moderator

‎06-28-2020 22:10 - last edited on ‎07-14-2020 07:22 by Fitbit Moderator

My heart rate monitor seem to report higher than normal rate

https://photos.app.goo.gl/QQJ7ZQmsEdmCyzSu7

 

 

Moderator edit: updated subject for clarity

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‎07-14-2020 07:17

‎07-14-2020 07:17

Hi @Arnoldkl, welcome to our Fitbit Community. I'd like to follow up and help you with your Fitbit Versa since it tracks high heart rate readings. By the way, thank you for providing a screenshot of the app showing the graph.

 

Please restart your Versa as described in this help article. After this, make sure that your watch doesn't slip on your wrist and monitor it for the next 24 hours and see if the heart rate readings are accurate.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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