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Versa home button has stopped working after swimming

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‎08-15-2019 01:09 - last edited on ‎08-15-2019 18:09 by

‎08-15-2019 01:09 - last edited on ‎08-15-2019 18:09 by

I went swimming using the versa, as I was aware that they can be used for that purpose. However, ever since the home button has started playing up. And i have tried the manual shutdown via settings and washing out the button, and nothing is working. Can anyone suggest any useful help? 

 

 

Moderator edit: subject for clarity

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‎08-15-2019 18:06

‎08-15-2019 18:06

Welcome to the Fitbit Community @LiamStory. 

 

I appreciate your participation in the Forums and sharing that the home button on your Fitbit Versa has stopped working after you went swimming. Thank you for your efforts to resolve the issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our Support team, for them to assist you further. Please keep an eye on your inbox for further instructions.

 

I'll be around if you need further assistance. 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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