Versa home button not working after a swim

[Airuzzi]

I bought this versa some time 6 months ago. Yesterday was the first time i'm tracking my swimming activity.

After swimming, my home button (left button) is not functioning.

I've tried restarting versa few times and still not working.

Please assist. Tq

[JuanJoFitbit]

@Airuzzi Welcome to our Fitbit Community! I'm happy to assist you with your Versa since its button stopped working after your swimming activity. By the way, thank you for restarting this issue before contacting our forums.

Since the issue persists, I'll send your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

In the meantime, please dry your Versa, including its button. After this, let the battery to drain completely and charge it for 2-3 hours. Once you've done this, press the button for 5 seconds and see if makes the tracker to turn on.

Let me know if you have any doubts! 😀

[Airuzzi]

Yeayyy it worked. Dried my versa.

Turn it back on & it's working again.

Later yesterday i went back for another swim & it worked just fine.

Only this time i just leave the swimming activity to run peacefully without pressing the home button every lap.

Thanks for your help.

Alhamdulillah.

[JuanJoFitbit]

@Airuzzi That's great news! I'm so glad to hear that you managed to get your Versa back to life. Thank you for posting the update here.

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀