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Versa in Czech republic not showing the wallet option

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‎05-14-2018 04:57 - last edited on ‎05-16-2018 05:05 by Fitbit Moderator

‎05-14-2018 04:57 - last edited on ‎05-16-2018 05:05 by Fitbit Moderator

Hi, 

I have the europ version of versa it does mean with Se. But in my app i haven’ seen the wallet app. I have wallet in watch but I can’t get my credit card in the app. 

 

 

Moderator edit: updated subject for clarity

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‎05-16-2018 05:17 - edited ‎05-16-2018 05:23

‎05-16-2018 05:17 - edited ‎05-16-2018 05:23

@Misa23 Welcome! Thanks for being part of our Community! As you said all Versa sold in Europe should have the NFC chip. Have you configured your country on your account settings? This is usually the problem if you don't see the wallet option. You can also remove your Versa by tapping its icon then tap the trashcan icon then set it up again on your account.

 

Let me know how it goes!

Alvaro | Community Moderator

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