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Versa inaccurate BPM’s in last 48 hours

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‎05-07-2020 09:33

‎05-07-2020 09:33

Hi all, it’s Thursday 7th May 17:31. The recent update to the original Versa May of caused my heart rate readings to get all messed up. I’m in bed with a ‘resting my rate of 130, yet exercise quite strenuously, it’s 80. 

FYI my resting is usually 55. Anyone else experienced this?

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‎05-20-2020 08:27

‎05-20-2020 08:27

Hi @Dazzlaar, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the heart rate tracking issues that your Fitbit Versa has experienced, I was able to get in touch with our Support team and was told that they will reply to your email soon in order to follow up and assist you accordingly. Please keep an eye on your email account.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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