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Versa is counting way below on calories burned

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‎06-19-2019 10:12

‎06-19-2019 10:12

I've recently purchased this as I need a fitness tracker for swimming. However after a 20 min fairly vigorous swim session I had only burned 83 calories! This is wrong. Additionally after 1hr 30 of vigorous mountain biking I only burned 483 calories. My riding buddy burnt almost 1000 doing the same thing, were very similar in size, build and fitness levels. 

 

What is wrong with my versa? If this isn't resolved I'm going to return it and go back to my Polar A370. 

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‎06-20-2019 18:26 - edited ‎06-20-2019 18:27

‎06-20-2019 18:26 - edited ‎06-20-2019 18:27

Hello @SunsetRunner,  welcome to the Community forums. Thank you for sharing this information about the calories not being correct. 

 

Before considering other options, please make sure that all the information in your account settings is correct (height, weight, gender). 

 

If you do feel that the amount of calories burned is wrong, based on your personal setting, please try to restart your watch following these steps, and check if you continue to experience any trouble. 

 

Please keep me posted.

Davide | Italian and English Community Moderator, Fitbit


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