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Versa is dead and won’t charge

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‎01-04-2019 03:53

‎01-04-2019 03:53

My Fitbit Versa was acting perfectly normal until today when it was on 3% and I tried to charge it, with no luck. Now it is dead and will not charge at all. Very disappointed with my Versa right now 😞

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3 REPLIES 3

‎01-04-2019 06:03

‎01-04-2019 06:03

Hi, what does you Versa tell you when you put it in the charger and connect it to your PC or wall outlet? Does it say charging? 

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‎01-04-2019 15:43

In response to SunsetRunner

‎01-04-2019 15:43

It was on 3% so I put it in its charging cradle and it didn’t start charging. I tried different plugs and USB ports all over my house and none of them worked. Then my Versa died, and it just says “0%” after being on its charger for 10+ hours. 

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‎01-04-2019 15:46

In response to Madeline._Duff

‎01-04-2019 15:46

Hi, it's time to call Customer Support with your problems. I do not have any other suggestions anymore. Good luck. 

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