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Versa is double tracking my miles

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‎07-05-2018 08:51 - last edited on ‎07-06-2018 11:40 by Moderator Alum

‎07-05-2018 08:51 - last edited on ‎07-06-2018 11:40 by Moderator Alum

I have walked the same path for years I know it is 3.44 miles. Since I switched from my Charge 2  to a Versa it has doubled my mileage for this walk. 

I walk first ting in the morning, I am up for maybe 15 minutes before I start my walk. When I got home today it read I had done 6.1 miles in 7,824 steps. 😳 I checked my stride and it is set correctly. I also check to see if any other device was tracking my steps (Apple health) Nope. This is the 4th time it has done this in the past week. 

What do I do?

 

 

Moderator edit: Subject for clarity 

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‎07-06-2018 11:39

‎07-06-2018 11:39

Hey @Jfranckum, it is great to see new faces around! Thanks for editing your stride length to try to fix this issue with the distance tracked with your Versa. Since the issue persists, I'd like you to try something else. In order to improve the accuracy of your Versa, please try to restart it by following the instructions in this post. Then wear it for a few days and let me know how it goes! 

 

Let me know the outcome! 

Heydy | Community Moderator, Fitbit
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