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Versa is freezing and just showing the Fitbit logo again

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Once again my Versa will freeze mid-workout and just start showing the logo. This has happened before (a few months ago and several times before that). I have to do a hard restart to get the watch back online. A new problem is that when I try to manually add the missing workout time and distance. The software is not adding what I'm telling it to add. I manually type 2.5 miles and the software adds .15 miles! I've done this twice and it still hasn't added up to the missing distance. This watch has largely been a disappointment due to issues just like this that seem to be getting worse and more frequent not better.

 

Model: Versa

This started happening this time on Saturday

Syncing to a Samsung Galaxy S8

 

 

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