As the title states someone filed a warranty or stolen item report against my watch. I reported this on 4/19 and was told I would be contacted "shortly" when asked what the means, I was told I would be receiving something from the escalated team it was sent to in 24 hours. Is this the right place to request some kind of update as each time I contact support I am told I will be contacted shortly it is in the hands of an escalated team.
