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Versa is no longer connecting with Spotify

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‎05-30-2020 08:56 - last edited on ‎08-11-2020 06:22 by Fitbit Moderator

‎05-30-2020 08:56 - last edited on ‎08-11-2020 06:22 by Fitbit Moderator

My phone is a 1 plus 7 pro. And my watch is no longer able to connect with my Spotify account.. I have uninstalled and reinstalled Spotify, but it still won't work.

 

 

Moderator edit: updated subject for clarity

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‎08-11-2020 06:21

‎08-11-2020 06:21

Hi @K.P., welcome to our Fitbit Community! Regarding the connection issue between the Spotify app and your Fitbit Versa, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via phone. I'm glad to hear that a solution was provided.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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