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Versa is not connecting to WiFi

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‎07-07-2020 15:36 - last edited on ‎07-20-2020 04:17 by Fitbit Moderator

‎07-07-2020 15:36 - last edited on ‎07-20-2020 04:17 by Fitbit Moderator

I have restated my fitbit uninstalled my app turned bluetooth on and off. done everything that was said to do on the internet but for some reason I still have no wifi on my fitbit any help will be appreciated thanks 🙂

 

 

Moderator edit: updated subject for clarity

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‎07-20-2020 04:16

‎07-20-2020 04:16

Hi @summer1970, welcome to our Fitbit Community! Regarding the syncing issue that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via phone. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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