06-24-2019
08:17
- last edited on
06-25-2019
08:41
by
JuanJoFitbit
06-24-2019
08:17
- last edited on
06-25-2019
08:41
by
JuanJoFitbit
My versa will not hold a charge. It used to stayed charged for 3-4 days. Now it will only last a few hours.
Moderator edit: updated subject for clarity
06-25-2019 08:40
06-25-2019 08:40
@SunsetRunner welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since its battery is not lasting as long as it should.
I'd like you to try the troubleshooting steps that are listed in this help article. These tips are helpful in order to improve the battery life of your Versa. Once you've tried those tips, monitor the battery's behavior and let me know how it goes.
Keep me posted!
06-28-2019 06:30
06-28-2019 06:30
I read the article and did what it said. My Versa is only keeping a charge for about 8 hours. I only have it tracking my steps, heart rate, and sleep. The sleep is difficult sometimes because I have to remember to check the charge before going to bed or it will drained by the middle of the night. I have only had the Versa for less than 6 months.
06-29-2019 11:19
06-29-2019 11:19
@SunsetRunner thank you for getting back and trying the recommended tips. Since the issue persists, I'll send your case to our Support team so they can investigate further and provide a solution.
You will receive an email from them soon.
Let me know if you have any questions!
04-19-2020 07:30
04-19-2020 07:30
I have read the articles too and did what they said. My Versa 2 is only keeping a charge for about 6 hours at best. I only have it tracking my steps, heart rate, and sleep. I have only had the Versa for less than 6 months October 2019. Not happy