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Versa is not holding a charge

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My versa will not hold a charge. It used to stayed charged for 3-4 days. Now it will only last a few hours.

 

 

Moderator edit: updated subject for clarity

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@SunsetRunner welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since its battery is not lasting as long as it should.

 

I'd like you to try the troubleshooting steps that are listed in this help article. These tips are helpful in order to improve the battery life of your Versa. Once you've tried those tips, monitor the battery's behavior and let me know how it goes.

 

Keep me posted! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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I read the article and did what it said. My Versa is only keeping a charge for about 8 hours. I only have it tracking my steps,  heart rate, and  sleep. The sleep is difficult sometimes because I have to remember to check the charge before going to bed or it will drained by the middle of the night. I have only had the Versa for less than 6 months. 

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@SunsetRunner thank you for getting back and trying the recommended tips. Since the issue persists, I'll send your case to our Support team so they can investigate further and provide a solution.

 

You will receive an email from them soon.

 

Let me know if you have any questions! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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I have read the articles too and did what they said. My Versa 2 is only keeping a charge for about 6 hours at best. I only have it tracking my steps,  heart rate, and  sleep.  I have only had the Versa for less than 6 months October 2019. Not happy

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