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Versa is not holding a charge

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‎05-17-2020 08:03 - last edited on ‎07-02-2020 07:28 by Fitbit Moderator

‎05-17-2020 08:03 - last edited on ‎07-02-2020 07:28 by Fitbit Moderator

I charged it yesterday to 100% and it is down to 22% today. I had to replace it last year because of the same issue. It is annoying when it turns off the in the middle of the night because it is not holding a charge. 
In order to keep up with Apple, Fitbit needs to step up and fix the issues. I have been a long time customer but this is old.

 

 

Moderator edit: format

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‎07-02-2020 07:28

‎07-02-2020 07:28

Hi @Simbamom, welcome to our Fitbit Community. I'm sorry to hear about the battery draining issue that your Fitbit Versa has experienced. I totally understand how you feel about this.

 

I was able to get in touch with our Support team and was told that they assisted you via phone and emil. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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