07-06-2020
18:40
- last edited on
07-18-2020
07:23
by
JuanJoFitbit
07-06-2020
18:40
- last edited on
07-18-2020
07:23
by
JuanJoFitbit
My sleep tracker has become very inaccurate- like, impossibly inaccurate!
It is logging much more sleep than I am actually getting - for example, last week I was up with my daughter and her friends (sleepover bday party) until around 2am - yet according to my Fitbit I was sound asleep at 10:09pm!
Similarly, a few nights ago I was up and out of the house by 9:30 but it said I was asleep until 10:43! I wish!!
it has been working completely fine until a few weeks ago, had it since March.
ive tried restarting it etc!
any suggestions would be greatly appreciated! Thank you!
Moderator edit: updated subject for clarity
07-18-2020 07:22
07-18-2020 07:22
Hi @LouLou22, welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Versa is not tracking your sleep accurately. I totally understand how you feel about this. By the way, thank you for troubleshooting this issue before contacting our forums.
Please try a factory reset. To do so on your device, follow the steps below:
Finally, monitor your Fitbit Versa and see if it provides accurate sleep data.
Keep me posted on the outcome.
02-15-2022 10:45
02-15-2022 10:45
I have a Versa 1, did you ever resolve the issue with your sleep tracking? Mine records/reports way LESS than actual! Annoying.