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Versa is not receiving sleep score

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‎05-06-2020 13:45 - last edited on ‎07-09-2020 05:23 by Fitbit Moderator

‎05-06-2020 13:45 - last edited on ‎07-09-2020 05:23 by Fitbit Moderator

I was wondering if anyone knew why my versa 2 would have been giving me a sleep pattern for a while then out of no where switched to 2 days of sleep score & rem, deep sleep insights etc. Then has reverted back. Does anyone know how to choose one or to set it as one consistent one please?

 

 

Moderator edit: updated subject for clarity

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‎07-09-2020 05:22 - last edited on ‎08-26-2024 03:33 by Fitbit Moderator

‎07-09-2020 05:22 - last edited on ‎08-26-2024 03:33 by Fitbit Moderator

Hi @mollied996, welcome to our Fitbit Community! Regarding the sleep score issue that your Fitbit Versa 2 has experienced, I was able to get in touch with our Support team and was told that they assisted you via chat. I would like to know if the issue persists or if it got resolved.

Looking forward to your response.

JuanJo | Community Moderator

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