Versa is not receiving text messages

[whk429]

About 2 weeks ago, I stopped receiving text messages on my Versa. I get calls, calendar, etc but no texts. I’ve done every suggested troubleshoot item to no avail. I’ve deleted it from Bluetooth and repaired. I’ve turned off notifications and reset. I’ve done a hard reset on my Fitbit. I’ve deleted and reinstalled. I’m very frustrated.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @whk429, welcome to our Fitbit Community. I'd like to follow up and help you with your Fitbit Versa since it's not receiving text messages. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, monitor your watch and see if the issue gets fixed.

Keep me posted on the outcome.