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Versa is not recording sleep

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‎05-20-2020 04:53 - last edited on ‎06-01-2020 05:17 by Fitbit Moderator

‎05-20-2020 04:53 - last edited on ‎06-01-2020 05:17 by Fitbit Moderator

My sleep stopped recording regularly this week. Some days it does and some days it doesn't. How can I fix this?

 

 

Moderator edit: updated subject for clarity

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‎06-01-2020 05:16

‎06-01-2020 05:16

Hi @MGullatte, it's great to see you in our Fitbit Community! Regarding the sleep tracking issues that your Fitbit Versa is experiencing, I'd like you to restart your watch as described in this help article. Also, I'd like to share this help page which explains how your Fitbit device tracks your sleep.

 

Finally, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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