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Versa is not switching on

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‎08-03-2020 04:11

‎08-03-2020 04:11

Had bought versa light last year, for two months was not using and did not charge it also. after a month I am trying to switch it on but it is not getting switched on. The only logo appears when it is connected to the charger. Have tried options like pressing the left button for ten-second and all that, but no positive result. I don't know if it is charging also. I am trying for service centers in Bangalore India. Please anybody has faced the same problem please help me through. 

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‎08-04-2020 06:19

‎08-04-2020 06:19

Hi @NaveenYP, welcome to our Fitbit Community! Regarding the screen issue that your Versa Lite has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via email. In case the issue persists, please reply to their email and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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