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Versa is not tracking calories burned accurately

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‎04-12-2020 04:22 - last edited on ‎05-20-2020 10:23 by Fitbit Moderator

‎04-12-2020 04:22 - last edited on ‎05-20-2020 10:23 by Fitbit Moderator

Caloric expenditure since I got my Fitbit Versa 2, 2 months ago, is averaging 1200 calories a day. This is way off. My workout alone is roughly 600 calories. My BMR is around 2000 calories. I have checked my stats and it is correctly inserted.

 

 

Moderator edit: updated subject for clarity

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‎05-20-2020 10:22

‎05-20-2020 10:22

Hi @Christo1501, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'd like to follow up and help you with the inaccurate calories tracking issue that your Fitbit Versa has experienced.

 

Please restart your Versa as described in this help article. Also, I'd like to share this help page which explains how your Fitbit device tracks your calories.

 

Finally, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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