Versa is not tracking my distance accurately

[JKrisCon]

Versa will not measure miles correctly

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @JKrisCon. Welcome to the Community Forums. Thanks for the details provided in your post. 

Please note when you track an activity with GPS, your device calculates your distance using GPS data rather than steps. If you begin moving before you get a GPS signal, your device calculates distance using your steps until GPS connects.

To update your stride length, track a run with GPS or measure your stride length manually. For more information, see Can I change my stride length in my Fitbit account?

For more information about GPS, see How do I use GPS on my Fitbit device?

Moreover, please be advised that environmental factors, including tall buildings, dense forest, steep hills, and thick cloud cover, can interfere with your device’s ability to connect to GPS satellites. If the signal is blocked—either because you're indoors, underground, or due to another reason—GPS won't work.