04-30-2019
07:56
- last edited on
12-20-2021
18:32
by
EdsonFitbit
04-30-2019
07:56
- last edited on
12-20-2021
18:32
by
EdsonFitbit
When I go walking with my pram my Fitbit Versa is not tracking my walk unless I manually set it, yet if I’m not pushing the pram it starts tracking after 10 minutes. Also if I go in and manually enter my exercise it is deleting steps and my active minutes??? Please help!!
Moderator edit: updated subject for clarity
04-30-2019 11:40
04-30-2019 11:40
Hi @natsmiele ,
Those all sound like normal behaviors.
It won't track the walk automatically because it doesn't detect your arm swing. As you found out, manual works.
The auto-detection will kick in after 10 minutes if it detects activity.
If you manually add an exercise, it will overwrite previous data.
04-30-2019 11:43
04-30-2019 11:43
Okay
but why now does it delete steps when I enter exercise manually? It never used to do this