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Versa is not tracking sleep accurately

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‎05-31-2020 09:29 - last edited on ‎08-11-2020 07:16 by Fitbit Moderator

‎05-31-2020 09:29 - last edited on ‎08-11-2020 07:16 by Fitbit Moderator

How do I make sure the sleep tracking is working? I just got my Versa 2 with premium and last night it didn't track my sleep. It only logged two hours of "Restless sleep" whatever that means...thanks!

 

 

Moderator edit: updated subject for clarity

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‎08-11-2020 07:16

‎08-11-2020 07:16

Hi @jpshark, it's great to see you in our Fitbit Community! I'm sorry to hear that your Fitbit Versa 2 didn't record your sleep accurately.

 

Please restart your Versa as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your sleep. Finally, monitor your watch and see if it tracks your sleep properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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