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Versa is not uploading data to Go365 since 8/17/18

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‎08-19-2018 10:18

‎08-19-2018 10:18

Steps have not transmitted to Go365 app from Fitbit versa since 8/17/18. I have disabled and reloaded, synced multiple times. No transmission. No updates to complete. 

Best Answer
0 Votes
3 REPLIES 3

‎08-19-2018 10:30

‎08-19-2018 10:30

Hello @Curlyma2002

Try the common cures first. Restart your phone and Fitbit. 

See pg 69 in the users guide. 

User Guide

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer

‎08-19-2018 12:57

In response to ACG

‎08-19-2018 12:57

Already down. I even uninstalled app and reinstalled.
Best Answer

‎08-19-2018 14:19

In response to Curlyma2002

‎08-19-2018 14:19

It sounds like it may be something on Go365's end. I'm glad you tried the troubleshooting steps on the Fitbit side, that helps to narrow the cause of the problem.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer