Versa is powering on and off on its own

[DaleM67]

My Fitbit has been powering itself on and off on its own.  I am not doing anything different.  I tried restarting,  making sure sensors are clean and uninstalled app and reinstall.  This has been happening since the last update.  I went through the troubleshooting suggestions.  Not sure what else I can do.  This is causing the battery to drain within 1 1/2 days from 100 to 0.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@DaleM67, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it turns off and on all of a sudden and the battery drains fast. By the way, thank you for troubleshooting this issue before contacting our forums.

Please try changing the clock face to one developed by Fitbit, not a third party clock face and see if our watch stops from turning off and on on its own.

Finally, please try the tips that are listed in this help article in order to improve the battery life of your watch and monitor it for the next 24 hours in order to see if the battery lasts as long as it should (4+days).

Keep me posted on the outcome.

[DaleM67]

I do have a Fitbit face (from Fitbit, not imported) for the watch and
tried everything I could find. I have not even downloaded any apps that
don't already come with Fitbit. Any assistance would be appreciated.

[JuanJoFitbit]

@DaleM67, I'm sorry for the late response. However, I appreciate the time spent trying the recommended troubleshooting steps.

Since the issue persists, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

Let me know if you have any questions.