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Versa is rebooting by itself many times in a day

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‎12-19-2019 21:19 - last edited on ‎12-20-2019 14:54 by Fitbit Moderator

‎12-19-2019 21:19 - last edited on ‎12-20-2019 14:54 by Fitbit Moderator

My versa is rebooting by itself many times in a day, battery drains on each reboot. Am also unable to make clock faces. With all these i feel like the piece that i have received is faulty. Fitbit team to respond on it quickly or else some one can reach me to resolve the issue 

 

Moderator edit: removed personal information

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‎12-20-2019 04:12

‎12-20-2019 04:12

Hello @SaratSanka and a warm welcome.  You need to contact Support directly.  This is a moderated peer-to-peer site and Support does not respond to requests from this site.

 

I hope you get the help you need.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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