Versa is resetting at random times

[JerryC0]

My Versa randomly resets all the time, I feel small vibrate when it does it. Sometimes 4-5 in a night. Sometimes it gets stuck on logo screen. 
When this happens it loses track of time. And does not update time automatically, or takes a series of syncing and messing in the time app on phone to get it corrected. But when time is wrong at 5:30 in the morning before work I am SOL.

sometimes it gets stuck on load screen and I have to let it sit and drain the battery to turn off. 

Notifications stop working all the time. I think maybe 10% of the time they work. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @JerryC0. Welcome to the Community Forums. Thanks for the detailed information about your Versa's behavior. I understand where your concern is coming from. 

If you haven't done so yet, please restart your Versa as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

If the above helps, then the issue with the time should be fixed too. Keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. 

As for the notifications that stop working very often, may I know if the Sleep Mode and DND settings are turned off? If these settings are on, your tracker won't vibrate or turn on when receiving any type of notifications. You'll find more details about these settings here. Also, make sure the Show Previews is set to Always or When Unlocked for your preferred apps under your phone's settings > Notifications.

If the issue persists after double checking the above settings, give a try to the following:

1. Forget your Versa from the Bluetooth settings.
2. Turn off other Bluetooth settings nearby.
3. Force quit the Fitbit app and restart your Versa one more time.
4. Open the Fitbit app and pull down on the screen to force a manual sync.
5. Try receiving a call or text notification to test your tracker.

Hope this helps.