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Versa is tracking too many floors

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‎12-16-2018 05:32 - last edited on ‎12-17-2018 07:49 by Moderator Alum

‎12-16-2018 05:32 - last edited on ‎12-17-2018 07:49 by Moderator Alum

I have worn my new Fitbit for about 6 hours, it says I’ve done 13 flights of stairs. I have no stairs in my house and haven’t left the house, why is it saying this? 

 

 

Moderator edit: Subject for clarity 

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‎12-16-2018 05:46

‎12-16-2018 05:46

@AVAdamson  Welcome to the forums!  Trackers that count flights of stairs have an altimeter that senses a change in barometric pressure.  There are a few things that can give you false floor counts.  A common one is gusty, windy weather.  Few houses are 100% tight -- I once got 28 flights in one day, when the actual number was closer to 5.  Another reason is having your tracker in just the right (or wrong) place opening a door.

 

If these explanations don't seem to fit, then try restarting your tracker.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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