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Versa is unable to connect to WiFi.

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‎02-13-2019 15:58 - last edited on ‎02-14-2019 07:10 by Moderator Alum

‎02-13-2019 15:58 - last edited on ‎02-14-2019 07:10 by Moderator Alum

I am unable to connect to my WiFi.. everything is s right but It does not connect... 😞

 

Moderator Edit: Clarified Subject.

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‎02-14-2019 07:15

‎02-14-2019 07:15

Hello @BeFitStayFit, have a warm welcome to the Fitbit Community, it's great to have you on board. 

 

I appreciate your participation in the Forums and for sharing your experience with us. I would like to thank you for letting us know you've also tried to troubleshoot this issue on your side. At this moment, if you're still having trouble with the WiFi connection on your phone please check this help article: Why won't my Fitbit watch connect to WiFi? Please keep in mind that you do not need to type the password every time your phone is about to connect to WiFi when transferring music or when updating, the two main reasons why your watch connects to WiFi. 

 

I hope this can be helpful, give it a try and let us know the outcome. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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