Versa is unable to sync.

[Carinyates]

I have had this happen many times and usually a reboot of my iPhone or the watch solves this. Bluetooth is on, battery charged, and it won’t sync. I have rebooted my iPhone twice and rebooted the watch 2-3 times.. still not working. This happens more than I would like but usually with one of these solutions it works again... not this time. Very frustrating it hasn’t s synced since Saturday and shows it’s 1/2 full in battery but it’s fully charged. Looked trough the forum and doesn’t seem to be anything else to help solve it! 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Carinyates, have a warm welcome to the Fitbit Community, it's great to have you on board. 

I appreciate you have taken the time to share your experience with the Versa and for letting me know the troubleshooting steps you've tried in hopes to resolve this issue. At this moment, as you have already tried to restart your phone, Versa and Bluetooth, I would like to suggest you to set up  your Versa as a new device to reset the connection between the watch and your phone. Don't worry, none of the information already stored in your account will be deleted. 

To set up your Versa as a new device:

1. Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
2. Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
3. Choose your tracker and follow the onscreen instructions to continue
4. When the app asks you to replace your current tracker, please replace it and continue with the process.
5. When a pop-up appears asking you to Pair your tracker to your device, tap on Pair and continue.

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.