02-19-2019
20:01
- last edited on
02-20-2019
06:58
by
MarcoGFitbit
02-19-2019
20:01
- last edited on
02-20-2019
06:58
by
MarcoGFitbit
It will sync every other day maybe. Then the app won’t find the versa. I’m getting very frustrated. This is my fourth Fitbit and my most expensive one yet, and I love the community but this is getting ridiculous.. I got 4 days till I can’t return it, so unfortunately looks like I’m going to an Apple Watch. Sorry Fitbit but I need something that works
Moderartor Edit: Clarified Subject.
02-20-2019 06:59
02-20-2019 06:59
Hello @Timbob, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. Tell me, have you tried to restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen already? If so, I would like to suggest you to check the following:
If your device still won't sync, try these steps:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.