Versa is unresponsive and won't charge

[phani_versa]

My versa has been acting very weird. It went out of charge and then I put it on charging. it never turned back on. its been 3 days, I tried charging it for extended period of time, using a friend's charger, my usb charger cable with a different standard wall charger, but none of them seem to charge my fitbit. 

Today, eventhough the screen wont turn on, I put it on my wrist the entire day, and suddenly I saw the fitbit logo appear on the screen, it wont go away(its stuck on the logo). Then I searched online for a stuck fitbit logo, and tried a "hold all three buttons for 15 seconds" to try and reboot the watch, the logo disappeared after 5 seconds of holding, and then nothing after that, just black screen, then I put it on charging again, this time the fitbit logo came on when it was charging, I left it charging for an hour, then took it off, and the logo disappeared. Also on many occasions during the day when the screen was off, I pressed the back button, and a couple of times randomly, the 0% charge screen showed up for a second before screen turned off again, I am not sure what the problem is, where to start and what to focus on to try and fix. Its been almost 18 months now and is not under any warranty.

Please help!

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @phani_versa, welcome to the Community Forums. We're sorry to hear about your Versa's behavior, we understand how you must be feeling about this.

We've seen you got in touch with our Support Team regarding this issue. Please note our limited warranty provides repair or replacement of products that have a defect while still in the warranty period. 

Keep in mind that every case is completely different from the other's, thanks for taking the time to share your experiences and feedback. For more information about the outcome of your case, please get in touch with our them again or you can check our warranty policies for a better understanding of the information that they provided to you. For more information about our warranty, see fitbit.com/legal/returns-and-warranty.