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Versa isn't connecting to WiFi

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‎10-28-2018 06:18 - last edited on ‎10-29-2018 07:11 by Moderator Alum

‎10-28-2018 06:18 - last edited on ‎10-29-2018 07:11 by Moderator Alum

Versa never finds my home WiFi network. It keeps searching, with no results.

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎10-28-2018 13:23

‎10-28-2018 13:23

Versa can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. If you see fields for a username or domain when connecting to the Wi-Fi network on a computer, the network isn't supported.

Best Answer

‎10-29-2018 07:12

‎10-29-2018 07:12

Welcome to the Community @SalomaoFilho and @SunsetRunner thanks for stopping by.

 

If your Versa isn't connecting to your WiFi, I recommend taking a look at the help article Why won't my Fitbit watch connect to Wi-Fi? and follow the instructions provide there.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer