09-08-2018
07:45
- last edited on
09-09-2018
10:28
by
AlejandraFitbit
09-08-2018
07:45
- last edited on
09-09-2018
10:28
by
AlejandraFitbit
My Versa battery doesn't last more than 36 hours after a full charge. Is there a warranty? How can I get it replaced?
Moderator edit: subject for clarity
09-08-2018 09:46
09-08-2018 09:46
Batteries are not replaceable @SunsetRunner
Here are some tips that might help you get a bit more life from your battery:
Contact customer support if you still can't get that extra day and have warranty questions.
Remember low battery warning is not a drained battery - generally still a day left when you start seeing it, just a reminder. A Versa not lighting up is an indication of a drained battery.
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
09-09-2018 10:28
09-09-2018 10:28
It's great to see new faces @SunsetRunner, welcome and @wmchapman thanks for the input.
I would like to know if you keep having issues with your watch's battery? Have the instructions provided by our friend helped you?
Hope to hear from you soon.