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Versa isn't holding a charge

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‎09-08-2018 07:45 - last edited on ‎09-09-2018 10:28 by Moderator Alum

‎09-08-2018 07:45 - last edited on ‎09-09-2018 10:28 by Moderator Alum

My Versa battery doesn't last more than 36 hours after a full charge. Is there a warranty? How can I get it replaced?

 

 

Moderator edit: subject for clarity

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‎09-08-2018 09:46

‎09-08-2018 09:46

Batteries are not replaceable @SunsetRunner

Here are some tips that might help you get a bit more life from your battery:

Hope they help.

Contact customer support if you still can't get that extra day and have warranty questions.

Remember low battery warning is not a drained battery - generally still a day left when you start seeing it, just a reminder. A Versa not lighting up is an indication of a drained battery.

 

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer

‎09-09-2018 10:28

‎09-09-2018 10:28

It's great to see new faces @SunsetRunner, welcome and @wmchapman thanks for the input.

 

I would like to know if you keep having issues with your watch's battery? Have the instructions provided by our friend helped you?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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