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Versa isn't holding a charge

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‎05-14-2019 18:23 - last edited on ‎05-16-2019 10:01 by Moderator Alum

‎05-14-2019 18:23 - last edited on ‎05-16-2019 10:01 by Moderator Alum

Hi, for the past week my battery has been draining quicker than normal, where I have to charge every other day help.

 

 

Moderator edit: subject for clarity

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‎05-14-2019 21:22

‎05-14-2019 21:22

@Jcity  Have you tried to restart it? You should try that a few times. To restart, press and hold the left and right lower button together untill you see the Fitbit logo and release the buttons. Hopefully that will take care of your problem.

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‎05-16-2019 10:02

‎05-16-2019 10:02

Welcome to the Community @Jcity and @Jrdubyakc thanks for the input.

 

If your watch isn't holding a charge, I recommend taking a look at the help article: Can I improve my Fitbit device's battery life? and follow the tips provide there. After those steps, test your unit.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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