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Versa isn't holding a charge

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‎01-09-2020 05:39 - last edited on ‎01-10-2020 17:46 by Moderator Alum

‎01-09-2020 05:39 - last edited on ‎01-10-2020 17:46 by Moderator Alum

My Versa battery draining too fast. It get depleted just in 2 - 3 hours after full charge. bought it almost 3 years. Follow the guide given by Fitbit via email but still doesn't work.

 

 

Moderator edit: subject for clarity

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‎01-10-2020 17:47

‎01-10-2020 17:47

Welcome to the Community, @JeffMts.

 

Thanks for troubleshooting this battery issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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