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Versa isn't receiving call notifications

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‎08-11-2018 05:37 - last edited on ‎08-12-2018 05:30 by Moderator Alum

‎08-11-2018 05:37 - last edited on ‎08-12-2018 05:30 by Moderator Alum

I receive all the notification except call notification. I had done all the process mentioned in help articles of Fitbit. I receive only miss call notification.

 

 

Moderator edit: subject for clarity

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Accepted Solutions

‎08-13-2018 08:13

‎08-13-2018 08:13

I had the same problem and I realized that I have the notifications set on "Off" in the watch "quick actions". Just hold the left button and check if the Notifications are "On". Hope it helps. 

I consider this a bit misleading because there is a setting for this also in the Fitbit mobile app and it doesn' synchronize with this one.

View best answer in original post

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3 REPLIES 3

‎08-12-2018 05:33

‎08-12-2018 05:33

It's great to welcome you @virukne.

 

Thanks for troubleshooting this by yourself. If your watch isn't receiving call notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎08-13-2018 08:13

‎08-13-2018 08:13

I had the same problem and I realized that I have the notifications set on "Off" in the watch "quick actions". Just hold the left button and check if the Notifications are "On". Hope it helps. 

I consider this a bit misleading because there is a setting for this also in the Fitbit mobile app and it doesn' synchronize with this one.

Best Answer

‎08-17-2018 22:54

In response to Yashipuku

‎08-17-2018 22:54

With quick action notification being set as ON, still don't get any call and calendar notification on watch.

But get email and SMS notifications 

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