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Versa isn't receiving notifications

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‎08-31-2018 01:46 - last edited on ‎09-02-2018 06:14 by Moderator Alum

‎08-31-2018 01:46 - last edited on ‎09-02-2018 06:14 by Moderator Alum

When will there be an update again? I have the Motorola Z Force and none of my notifications sync to my Fitbit Versa.

 

 

Moderator edit: subject for clarity

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‎09-01-2018 18:34

‎09-01-2018 18:34

Hello @Gloriab20

There may be an update in the future, but Fitbit has not released a date as of yet. 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


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‎09-02-2018 06:16

‎09-02-2018 06:16

Welcome to the Community @Gloriab20 and @ACG thanks for stopping by.

 

Keep in mind that in order to have a successful connection between your Fitbit and phone, it needs to be a compatible mobile device.

 

If a phone isn't compatible, it doesn't mean that it won't work with your watch but you might experience some connectivity issues. You can always try the instructions provide in the help article My Fitbit device isn't receiving notifications from my phone but I don't guarantee it will work 100%.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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