help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa isn't receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-31-2018 01:46 - last edited on ‎09-02-2018 06:14 by Moderator Alum

‎08-31-2018 01:46 - last edited on ‎09-02-2018 06:14 by Moderator Alum

When will there be an update again? I have the Motorola Z Force and none of my notifications sync to my Fitbit Versa.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎09-01-2018 18:34

‎09-01-2018 18:34

Hello @Gloriab20

There may be an update in the future, but Fitbit has not released a date as of yet. 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer
0 Votes

‎09-02-2018 06:16 - last edited on ‎11-08-2025 09:04 by Fitbit Moderator

‎09-02-2018 06:16 - last edited on ‎11-08-2025 09:04 by Fitbit Moderator

Welcome to the Community @Gloriab20 and @ACG thanks for stopping by.

Keep in mind that in order to have a successful connection between your Fitbit and phone, it needs to be a compatible mobile device.

If a phone isn't compatible, it doesn't mean that it won't work with your watch but you might experience some connectivity issues. You can always try the instructions provide in the help article My Fitbit device isn't receiving notifications from my phone but I don't guarantee it will work 100%.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes